Legal Documents

Sportzpulse's Terms & Conditions — Fully in Bangla

Please read these Terms & Conditions carefully before using our platform. Each section is written in plain language so everything is clear and easy to understand.

Last Updated: 1 January 2026

Summary of Key Policies

Before diving into the details, here are 6 key things to know.

Age Restriction: 18+

Sportzpulse is strictly for users aged 18 and above. Age is verified at registration, and any account found to belong to a minor will be immediately closed.

One person, one account.

Each user may hold only one account. Creating multiple accounts is a violation of our rules and may result in all accounts and associated funds being forfeited.

Bonus Terms & Conditions

Each bonus comes with specific wagering conditions. Read the terms carefully before claiming any bonus. Accounts found abusing the bonus system may be closed.

Fast & Secure Payments

Deposits and withdrawals are processed within set timeframes. Withdrawals may be delayed until KYC verification is complete.

Fair Play Guarantee

All games are powered by certified RNG. Any attempt at match fixing, manipulation, or system exploitation will result in permanent account closure.

Privacy Protected

Your personal information is never sold or shared with third parties. For more details, please see our Privacy Policy View.

Important Notice

By creating an account or using Sportzpulse, you are deemed to have fully accepted these Terms & Conditions. If you disagree with any of these terms, please refrain from using the platform.

Section 01

General Terms & Conditions

Sportzpulse is an internationally licensed online gaming and Sports Betting platform. These Terms & Conditions form a legal agreement between Sportzpulse and its users. By accessing the platform, creating an account, or using any of our services, you confirm that you have read and agreed to these terms in full.

This agreement is governed by the laws of Bangladesh and other applicable regulations. Sportzpulse reserves the right to amend these terms at any time, with changes taking effect upon publication on the website.

  • This platform is operated for entertainment purposes only.
  • Sportzpulse reserves the right to suspend or permanently discontinue its services at any time.
  • The content, design, and software on this platform are the intellectual property of Sportzpulse.
  • No user may copy, distribute, or republish any part of this platform.
Section 02

Account Registration

To create an account on Sportzpulse, you must register using accurate and complete information. Registering with false details is strictly prohibited and constitutes a serious breach of these terms.

  • The name, address, and date of birth provided at registration must be accurate and truthful.
  • Each person may register only one account — creating multiple accounts from the same device, email address, or phone number is strictly prohibited.
  • Your account password and login credentials must be kept strictly confidential and must not be shared with anyone.
  • If you suspect any unauthorised access to your account, contact support immediately.
  • Registration is not permitted from countries where online gaming is prohibited by law.
Changing account details may require identity verification. Please contact us at: support@sportzpulse.net
Section 03

KYC & Identity Verification

Sportzpulse conducts KYC (Know Your Customer) verification for all users to protect against financial fraud and ensure security. This is part of international financial compliance standards and is done for your protection.

KYC verification is mandatory before making a withdrawal or processing transactions above a certain amount. Transactions may be held if the required documents are not submitted.

  • ID Document: A clear photo of your National ID (NID), passport, or driving licence.
  • Proof of Address: Utility bill or bank statement (issued within the last 3 months).
  • Payment Verification: Verification that the mobile banking number used is registered in your name.
  • All submitted documents are verified within 48 hours.
  • Withdrawals exceeding BDT 5,000 will not be processed until your identity has been verified.
Section 04

Deposit & Withdrawal Policy

Deposits and withdrawals on Sportzpulse are simple, fast, and secure. Transactions via bKash, Nagad, Rocket, and Upay are completed within minutes.

  • Minimum Deposit: BDT 500.
  • Minimum Withdrawal: BDT 1,000.
  • Deposits are typically credited to your account within 5 minutes.
  • For KYC-verified accounts, withdrawals are processed within 15 minutes to a maximum of 24 hours.
  • The payment method used for withdrawals must match the method used for deposits.
  • Withdrawals to third-party accounts are strictly prohibited.
  • For suspicious transactions, Sportzpulse may place a hold on the payment pending verification.
For any payment issues, contact our 24/7 support. Our finance team is ready to resolve any payment-related concerns promptly.
Section 05

Bonus & Promotions Policy

Sportzpulse's bonus programme is one of the most transparent and user-friendly in Bangladesh's gaming industry. The terms of every bonus are clearly stated — no hidden catches.

  • The welcome bonus is available to new users only and applies to the first deposit.
  • Each bonus has a specific wagering requirement (x5 to x20) that must be met before a withdrawal can be made.
  • Not all games are eligible for bonus funds — check the bonus page for the list of qualifying games.
  • Attempting to claim the same bonus more than once is strictly prohibited.
  • Voucher codes have a set expiry date — expired codes will not be accepted.
  • Sportzpulse reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse or fraudulent activity is proven, the bonus and any associated winnings will be forfeited.
Section 06

Sports Betting Rules

Sportzpulse's Sports Betting section covers cricket, football, tennis, and 30+ other sports. Make sure you're familiar with the rules below before placing any bets.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If an event is cancelled after the match has started, bets will be refunded.
  • If the odds change, the odds in effect at the time of confirmation will apply.
  • If a bet fails during live betting due to a connection issue, a full refund will be issued.
  • Betting based on match-fixing or insider information is strictly prohibited.
  • If a technical error causes abnormal odds to be displayed, the affected bets may be voided.
  • Maximum bet limits are set individually for each event.
Section 07

Gaming Policy & Fair Play

All casino games, live dealer games, and slots on Sportzpulse are regularly audited by independent third parties. Every game outcome is entirely random and cannot be predicted or manipulated by anyone.

  • The RTP (Return to Player) percentage for all slots games is listed on the respective game page.
  • Winnings resulting from a game error or bug are void and will be cancelled.
  • Using automated software, bots, or scripts to play games is strictly prohibited.
  • Misconduct or inappropriate behaviour toward a dealer in Live Casino games will result in removal from the game.
  • If your internet connection drops during a game session, the session is automatically saved.
Section 08

Responsible Gaming Policy

Sportzpulse views gaming as entertainment — not a source of income. We genuinely care about the mental and financial well-being of our users.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Cooldown Period: You can take a break for anywhere between 24 hours and 30 days.
  • Self-Exclusion: You can permanently close your account at any time.
  • Minors are not permitted to use this platform — parents and guardians are encouraged to make use of parental controls.
  • If you're experiencing a gaming problem, please contact our Responsible Gaming You'll find detailed support on the page.
Please Note: Only gamble within your means. Don't chase losses by placing bigger bets.
Section 09

Account Suspension & Closure Policy

Sportzpulse reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances.

  • Registering under a false identity or with misleading information.
  • Creating multiple accounts or using another person's account.
  • Abusing the bonus system or engaging in deliberate fraud.
  • Involvement in money laundering or any illegal financial activity.
  • Attempting to hack the platform's systems or using automation tools.
  • Submitting fraudulent documents during the KYC verification process.

If fraud is confirmed after an account is closed, any remaining funds may be forfeited. For regular users whose accounts are closed, remaining funds will be returned following verification.

Section 10

Dispute Resolution Process

Sportzpulse believes that any dispute can be resolved through open communication. If an issue arises, please follow the steps below.

  • Step 1: Reach our support team directly via live chat or email at support@sportzpulse.net.
  • Step 2: Our team will begin investigating your complaint within 72 hours of submission.
  • Step 3: If necessary, disputes will be resolved through an independent mediator.
  • The account in question may be temporarily suspended while a dispute is ongoing.
Section 11

Amendment & Revision Policy

Sportzpulse reserves the right to update these Terms & Conditions, in part or in full, at any time. The latest version published on the website will be considered the binding version.

  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of the platform after any changes will be deemed acceptance of the updated terms.
  • Check back on this page regularly and keep an eye on the last updated date.

If you have any questions or comments, feel free to reach out to us at any time: support@sportzpulse.net

Now that you know the rules, let's get started

Enjoy a safe and responsible gaming experience at Sportzpulse. Open your account today and claim your welcome bonus.

18+ only. Play responsibly.

বাংলা